Language: English

Dear Valued Customer,

Kindly be informed that as far from February 01st 2022, Cosco will be releasing a new payment
option on its payment’s platform, the PIX tool.

To read the full document, click here.

Dear customer,

Please note the BRA Counter email (bra.counter@coscon.com) will be deactivated soon, so please forward your message to the new email boxes as needed:

IMPORT: bra.counterimp@coscon.com
EXPORT: bra.counterexp@coscon.com

We take this opportunity to reinforce the current procedures:

Import:
Sending the original BL by e-mail will no longer be accepted for releasing the cargo / Unblocking the CE (Import cargo), as of the aforementioned date, the originals must be delivered to our office.

Export:
Delivery of original BL’s

Below are the opening hours:
9:30 am to 11:30 am (CE unlocking on the same day as the originals are presented)
1:00 pm to 2:00 pm (CE unlocking on the same day as the originals are presented)
2:00 pm to 4:00 pm (CE unlocking on the next business day)

Address:
COSCO SHIPPING Lines (Brazil)
Rua Guaiaó, 66 – 20th floor – Conjunto 2001
Praiamar Corporate Building – Aparecida
Santos – São Paulo – Brazil – CEP: 11035-260

Or at our agents, Messrs. Unimar, according to opening hours, as usual at the ports they serve.

Dear Valued Customer,

To read the notification, click here.

Prezado Cliente,

Gentileza notar que por determinação da nossa diretoria, a partir de 01/12/2021, novos procedimentos de atendimento na agência COSCO em Santos:

Importação:

Não mais serão aceitos envio de BL original por e-mail para liberação da carga / Desbloqueio do CE (cargas de Importação), a partir da citada data, os originais deverão ser entregues junto ao nosso escritório.

Exportação:

Entrega de originais de BL’s

Abaixo os horários de atendimento:

9h30 as 11h30 (desbloqueio do CE no mesmo dia da apresentação dos originais)

13h as 14h (desbloqueio do CE no mesmo dia da apresentação dos originais)

14h as 16h (desbloqueio do CE no próximo dia útil)

Endereço:

COSCO SHIPPING Lines (Brazil)

Rua Guaiaó, 66 – 20° andar – Conjunto 2001

Edifício Praiamar Corporate – Aparecida

Santos – São Paulo – Brasil – CEP: 11035-260

Ou em nossos agentes Srs. Unimar conforme horário de atendimento como de costume nos portos atendidos por eles.

Dear Valued Customer,

COSCO SHIPPING Lines is going to implement Low Water Surcharge (LWS) for all shipments from Asia, Africa, Oceania to Manaus, Brazil (AAT), all Intra America regional, include North Amercia, Central Amercia,South America to Manaus (ILA), effective from Oct, 25th 2021 till next notice.

To read the document, click here.

Dear Valued Customer,

COSCO SHIPPING Lines is going to implement Port Congestion Surcharge (PCS) for all shipments to Colombia Ports, include Buenaventura/Barranquilla/Cartagena/Santa Marta from USA & Latin America.

To read the notification, click here.

Dear customer,

Kindly note that the port terminal of vessel NATAL 117W in Santos was changed from Santos-Brasil to DP World (ETA 17/06) due to operational problems.

We apologize the inconvenience. If you have any questions, please contact us via e-mail bra.customercare@coscon.com.

Yours sincerely,

COSCO Shipping Lines (Brazil)

Dear Valued Customer,

To access the notice, click here.

Dear Valeus Customer,

To access the notification, click here.

Dear Valued Customer,

To access the notification, click here.